Shipping & Policies
Payments
We accept all major credit cards.
Shipping
Orders are sent via USPS with tracking sent to the customer. Orders typically ship in 5 business days.
Our website (not etsy) is currently having issues with sending emails to gmail addresses. Rest assured your order was received and will be shipped and delivered in a timely manner. If you would like your tracking number please send us a message and we will manually send it to you.
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 1 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Returns and exchange details
We offer a full refund or replacement 30 days from your purchase date.
Additional
FAQs
Q: Love your designs, did you create them?
A: The designs are either our own creations or are used with permission under Commercial Use License.
Q: Do you ship outside of the United States?
A: We currently do not but might again in the future.
Q: Do you offer faster shipping?
A: We do not although the items typically arrive faster than the estimated date range.
Q: Do you offer wholesale pricing?
A: We do not.
Q: Are lighters included with each lighter case?
A: They are not as it's not easy to ship lighters through USPS being they contain flammable liquid and can only be shipped by domestic mail via surface transportation only with prior written approval.
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